Account and Data Deletion
Ginst Tiles - User Data Management
At Gravity Games Ltd., we respect your privacy and provide you with straightforward ways to delete your game account and all associated personal data from Ginst Tiles.
How to Request Account & Data Deletion
You can request account deletion using either of the following two methods:
Method 1: In-App Deletion (Fastest)
- Open Ginst Tiles on your device.
- Tap the Settings icon in the main menu.
- Navigate to Account.
- Select Delete Account and confirm your request.
Your account and associated profile data will be scheduled for permanent removal immediately.
Method 2: Web / Email Request
If you have uninstalled the app or cannot access your device, you can submit a deletion request directly to our Data Protection Officer.
- Send an email to our Data Protection Officer at: [Protecting...]
- Use the subject line:
Ginst Tiles - Account Deletion Request. - Provide your in-game Username or Player ID so we can locate your record.
What Data Will Be Deleted
When your account is deleted, the following information will be permanently erased from our active servers:
- Your in-game username, display name, and player profile.
- Your high-score entries and leaderboard rankings.
- Song progression statistics, level scores, and unlock history.
- Internal account identifiers and associated Firebase/advertising tokens.
Data Retention & Legal Exceptions
Once requested, your account and identifiable gameplay data will be deleted within 30 days.
Please note that certain financial or transactional records (such as in-app purchase receipts processed via the Google Play Store or Apple App Store) may be retained for the minimum statutory period required to comply with financial, tax, and regulatory obligations.
Questions or Support
For any questions regarding account deletion or our data practices, review our full Privacy Policy or contact our Data Protection Officer at [Protecting...].